Refund policy
Return Policy
Last updated: 8 December 2024
At Byeh Auto, we are committed to providing quality products and a reliable shopping experience. Please review our Return Policy carefully before placing an order.
All Sales Final
Unless otherwise required by applicable law, all sales are final. We do not accept returns, offer refunds, or process exchanges for items that were correctly ordered and delivered as described.
By placing an order with Byeh Auto, you acknowledge and agree that you are responsible for confirming product compatibility and order accuracy prior to purchase.
Damaged or Incorrect Items
In the unlikely event that your order arrives damaged or incorrect, you must notify us within 14 days of delivery.
To request a review, please contact us at byehauto@gmail.com and include:
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Clear photos of the item and packaging
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A description of the issue
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A screenshot or copy of your order confirmation
Failure to submit a claim within this timeframe may result in the request being denied.
Byeh Auto reserves the right to inspect all claims and determine eligibility for replacement or resolution.
Return Shipping
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Customers are responsible for all return shipping costs
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If an item is confirmed to be defective or shipped in error, return shipping may be covered at our discretion
Original shipping and handling fees are non-refundable.
Exchanges
We do not offer exchanges.
If a replacement item is approved, it will be processed as a reshipment where applicable.
Non-Returnable Items
The following items are strictly non-returnable and non-refundable:
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Special order items
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Electrical components (including spark plugs, ignition coils, headlights, taillights, fuel injectors)
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Sealed or tamper-evident items (oil filters, air filters, fuel filters)
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Paints, coatings, or color-matched products
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Tires and wheels that have been mounted or installed
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Batteries that have been installed or connected
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Software, programming, or ECU-related services
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Custom-made or modified items
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Used or remanufactured items sold “as-is”
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Gift cards
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Shipping and handling fees
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Core deposits
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Body parts including bumpers, fenders, and bonnets
Country-Specific Information
This Return Policy applies to customers located in the following regions, as well as other destinations where Byeh Auto ships:
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Jamaica
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United States
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Canada
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The Bahamas
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Barbados
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Cayman Islands
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Trinidad and Tobago
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United Kingdom
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European Union
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Selected Caribbean countries
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Other international destinations served by our shipping partners
Please note that return eligibility, shipping costs, customs fees, duties, taxes, and transit times may vary depending on the destination. Customers are responsible for complying with all applicable import and export regulations.
Policy Updates
Byeh Auto reserves the right to update or modify this Return Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.
Contact Information
For questions regarding this policy, please contact us:
📧 Email: byehauto@gmail.com
📱 WhatsApp: https://wa.me/18763372960
By shopping with Byeh Auto, you confirm that you have read, understood, and agreed to this Return Policy.